3PP

3rd Party Products

B2B

Business to Business

B2C

Business to Customer

B2E

Business to Employee

BI

Business Intelligence

BRMS

Business Rule Management System

CAGR

Compound Annual Growth Rate

CAPEX

Capital Expenditure

COTS

Commercial Off-The-Shelf

CRM

Customer Relationship Management

EDM

Enterprise Document Management

KPI

Key Performance Indicator

MoU

Memorandum of Understanding

MTDC

Modified Total Direct Cost

NDA

Non-Disclosure Agreement

OPEX

Operational Expenditure

PDM

Product Data Management

POC

Proof of Concept

SME

Small and Medium Enterprise

TCO

Total Cost of Ownership

WS

Workshop